Privacy Policy

This privacy notice tells you what to expect when Payworldindia.com collects personal information. It applies to information we collect about visitors to our website (i.e. who wish to find out more about Payworldindia.com products and services). Payworldindia.com is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Payworldindia.com may change this policy from time to time by updating this page. By using the Service, you are expressing your agreement to this Policy and the processing of your information, including your personal information, in the manner provided in this Policy. If you do not agree to these terms, please do not use the Service and do not provide the permissions when specifically asked by the Company.

Visitors to our website
When someone visits www.payworldindia.com we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website (www.payworldindia.com). We will not associate any data gathered from this site with any personally identifying information from any source. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

Complaints or queries
Payworldindia.com tries to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures. Any correspondence should be sent to the address below.

What we collect?
Important Update: We may collect or gain access to certain information including personal information from User in a variety of ways, including, but not limited to, when User accesses and uses our Services and in connection with other activities, services, features, or resources we make available on our Services. Such information may be related to, but not limited to your name, email address, address, phone number, your unique device ID (persistent / non-persistent), hardware type, the version of your operating system (“OS”), your device name, and your location (based on your Internet Protocol (“IP”) address), network information, demographic information etc. Users can always refuse to supply Personal Information; however, it may prevent them from engaging in certain Services related activities.

Among the types of Personal Data that our Application collects and asks for permissions, by it-self or through third parties, there are: Location, Bluetooth, and External Storage for Documents (Images and Videos), Contact List, Camera, and Microphone.

Location and Bluetooth Permission: Our mobile application uses portable card swipe devices that communicate through BLUETOOTH and thus the application collects LOCATION data to enable the use of searching and pairing of portable card swipe devices even when the app is closed or not in use.

Contact List: Our mobile application has features of selecting contacts for the ease of users on different services such as Recharge, AEPS and thus the application takes the CONTACT and READ PHONE NUMBERS Permission.

External Storage for Documents, Images, and Videos: Our mobile application takes EXTERNAL STORAGE READ and WRITE permission in order to upload documents related to different services as well as for on-boarding of retailers. Our application also let you download several documents from within the app into your external storage e.g. transaction receipts and FAQs.

Camera: Our mobile application takes Camera permission for uploading and scanning of documents on modules like to complete the Services workflow, taking Selfie for profile section and features such as QR scanning and thus we are taking CAMERA permission.

Microphone: Our mobile application has the feature of sending recorded messages to our Chat Bot and thus we are taking MICROPHONE permission.

Once the permissions have been given, it can be revoked by the User at any time.

What we do with the Personal Information we gather?
We may use your Personal Information to:
  • Administer the Services.
  • Personalize the Services for User.
  • End to User direct links to the Services.
  • Process transactions.
  • Process installation.
  • Send important notices,
  • Data analysis, and research to improve the Services.
  • Troubleshooting and helping us to understand usage trends.
  • Marketing and promotion of the Services.
Transferring information
You consent to us transferring your personal data to other companies in and out of the EEA only for the purposes mentioned above. We shall endeavour to ensure that your personal information is kept confidential and secure.

Changes to this privacy notice
We keep our privacy notice under regular review. This privacy notice was last updated in June 2022.